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Top notch service! Its clear James is a no nonsense professional. He was able to immediately come get the load and begin the haul. Would absolutely use again.
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There was a change to the shipping price or terms that could not be resolved Darrin was fast to communicate and helpful. Had a misunderstanding on total shipping costs.
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Easy to work with, good communicator on timing and timeline for pickup and delivery.
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I am unable to reach this service provider after a reasonable time period Shipper confirmed via phone call immediately after booking. I have been unable to get a response from shipper since then and pickup window passed. Called, texted and emailed- I hope they’re okay.
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Troy was fast, responsive and professional. Would use him for shipping again.
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Fast shipping and good communication.
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Due to personal issues that came up for William, this experience turned out to be far more drawn out and complicated than we hoped, but I believe William did his best. In the end, we got all our items, delivered in two separate runs. William was fast to respond to all communications throughout - although I highly recommend phone calls instead of texts with him, as we had a handful of miscommunications via text that caused stress. Thanks and hope you have smoother sailing again in the future.
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Absolutely fantastic experience. David was communicative, timely, and so fun to work with. Will definitely work with him again, if opportunity comes up!
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I did not show up at agreed upon date and time Service provider failed to meet deadlines, pushing the date back twice. They also failed to meet expections they set for communicating with pickup party multiple times. And requested twice I text pickup information, regardless of it being in uShip. Simply not acceptable service- to the point of not trusting them with the shipment or the additional promises of being able to provide service "next week".
I would not use this shipper again. Unprofessional.
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Great shipper- very helpful on timeline that was moved around a bit. Would use again. Response from BandDhaulers: Great customer, No problem with communications throughout the trip. Thanks again for your business. Would recommend to any shipper.A++++ customer!!!
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