Serena
User Information
Started on uShip:
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9/17/2014
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Total Matches:
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|
Shipments Posted:
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1
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Net Match Rate:
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100%
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Feedback Score:
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1
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Percent Positive:
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100%
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Total Positive:
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1
|
Total Negative:
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0
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Excessive Cancellations:
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|
Customer History
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Positive:
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1
|
0
|
0
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0
|
|
Neutral:
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0
|
0
|
0
|
0
|
|
Negative:
|
0
|
0
|
0
|
0
|
|
Total Matches:
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2
|
0
|
0
|
0
|
|
Cancellations:
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0
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0
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0
|
0
|
|
Shipments Posted:
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1
|
0
|
0
|
0
|
|
Net Match Rate:
|
100%
|
n/a
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n/a
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n/a
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Thank you Serena. It is what I try to do to keep my customers happy. You also had exactly what was in your add. Sorry others can't do what they say. Enjoy your piano.
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I am no longer able to accommodate this shipment We are unable to accomadate shipment Response from Serena C.: Thank you for finally responding. It would be nice in the future if you could contact your clients before the expected pick-up date to inform them that you can no longer accommodate the shipment.
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So fast, so efficient! Thank you so much!
Your level of communication was perfect, the price was excellent, and you picked up and delivered when you said you would. Thanks so much!
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I am unable to reach this service provider after a reasonable time period Communication is key, and when the client can't get ahold of the service provider for over 12 days, and then only receives a cancellation notice, that's indicative of bad customer service. This is not the first time this service provider has responded this way.
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This user does not have any active shipments.
Category |
Origin |
Destination |
Miles |
Date |
|
Ottawa, Canada
10/22 - 11/14
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Dartmouth, Canada
10/22 - 11/14
|
899 |
10/23 |
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