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I no longer need my item(s) shipped Customer backed iut
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The service provider is not able to accommodate this shipment Shipment is on a pallet and is secured but driver said he wouldn’t take it
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I no longer need my item(s) shipped Didn’t have correct inventory to ship
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There was a change to the shipping price or terms that could not be resolved Received one email about pickup info but haven’t heard back- had a driver from another broker contact me about the load and got all of the details and arranged a time. Driver called me an hour before pickup and stated horizon booked him for $2500 and that isn’t the price I’m paying and don’t feel comfortable with a company that tries to go up on rates after I take the booking down.
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I no longer need my item(s) shipped Need to change dimensions
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The Service Provider is not able to accommodate this shipment Was promised pickup and delivery by a certain date- we’re in the delivery date range and shipment still is yet to be picked up and broker doesn’t even have a driver lined up
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I no longer need my item(s) shipped Needed to ship to different destination so I had to create a new BOL
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I no longer need my item(s) shipped Had already shipped from a different location
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The Service Provider is not able to accommodate this shipment Shipment was supposed to be picked up Friday or Saturday. It’s Tuesday and still no driver has shown. This shipment is time sensitive and will cost me for it being late.
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After communicating directly, I am not comfortable with this service provider Rescheduled
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