|
The service provider did not show up at agreed upon date and time Items were not picked up, lack of communication, no answer. Shipper marked items as picked up when in fact they were not .
|
|
There was a change to the shipping price or terms that could not be resolved Received a higher quote after we closed with U-ship.
|
|
A scheduling conflict arose that could not be resolved Shipper asked for payment upfront, told them I can not do that. Just wasted 1 more day. Rebecca from their office was very polite and explained things great.
|
|
There was a change to the shipping price or terms that could not be resolved Shipper has not picked up the pallet, it's a week late from pickup date and have been acquiring late pick up fees from warehouse. Today shipper sent an email wanting me to approve a different higher rate than originally agreed. I told him I would cancel and get another carrier
|
|
Jose send me a quote within minutes of positing the shipment, meet my budget, and delivered on time. Had grate communication and was very polite. The driver was very professional and communicated well.
|
|
|
|
The service provider did not show up at agreed upon date and time Driver did not pickup when agreed and could not deliver
|