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Customer canceled after communicating directly – did not feel comfortable moving forward Dear Uship,
The shipment dimensions seems to be misrepresented, the weight for a ISUZA truck was posted 1450lbs. We want to confirm all details are correct so we avoid mistake when assigning a carrier for the customer's shipment. Thank you.
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Customer canceled after communicating directly – did not feel comfortable moving forward The customer canceled the booking on the same day without providing any reason.
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Rating:
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Cancellation
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Left by:
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KenGant 
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On:
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3/19/2024
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For:
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4QSCC
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After communicating directly, I am not comfortable with this customer Poor communication with customer after trying to confirm details about the shipment
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The customer misrepresented the shipment, and I cannot service it Upon arrival we waited for 40 mins because Jonathan was not retuning our phone calls or the pick up location call either until 2 hours later for my finalizing the payment on the items which is didn’t even pay for. Once we saw the items it was clear that the Jonathan has lied. a warehouse full of office furniture’s that will required two 26’ trucks, which Jonathan didn’t mention on Uship. When that was brought to Jonathan attention he mentioned that he never saw the items that he was purchasin
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Thank you
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Weight and dimensions were off 3thousand pounds and I broke my arm with your equipment but it's delivered ??
I need a 5 star rating from you guy.
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The customer no longer needed the item(s) shipped
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I am no longer able to accommodate this shipment
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I am no longer able to accommodate this shipment
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