John was great to work with. I was very hesitant to use a commercial shipping service since I have always up until now been able to ship my own horse. I was worried about communicable diseases, care of my horse, etc etc. John Tryon was fabulous. He communicated well both before, during, and after completion of shipment. His trailer was immaculate, and his truck and trailer were very well kept. Once I met John, I knew my horse was in good hands, and didn't even worry about him from that point on, although john kept me posted anyways. My horse arrived happy, healthy, and not the least bit sweaty even in warm weather (and my horse is a sweater!). The trainer rec'g my horse was even so impressed, she intends to use John in the future. Thanks John!