uShip is a great tool. For someone who has never shipped anything before it made it reasonably easy and more cost-effective than doing it on your own. This being said, a few things we learned:
(1) Looking at the cancellations on a service providers record will tell you as much about their reliability as the 'Positive' feedback. We chose a shipper who bailed on us, this despite a 98% postitive rating. If I had looked at their cancellations before I hired I would have thought twice about the choice. (2) depending on the type and length of your shipment, you are going to have problems. We shipped a boat 3100 miles on its own trailer. Talk about trouble. Look for a shipper who has lots of trips under their belt and where the feedback includes them handing problems proactively. On our trip, we lost a wheel. Mr Roo had it fixed by 10am the following morning for $42. He saved the day. (3) Like everything else, you get what you pay for. Go for best value, not necessarily the lowest price. I'd gladly pay more to a guy who can affect a $42 repair. (4) Work with your shipper: Things will go more smoothly if you stay involved throughout the process.