I had to get moms custom recliner from PA to FL fast. She fell and had a shoulder replaced. Since she would be more comfortable in her recliner instead of a bed, I had to get it there asap. Found the right person in Terry Garrison. He came to get the chair when scheduled and got it in FL ahead of time. Nice people and I will use his service again. He was on a MISSION OF MERCY and he delivered, just like Santa! God Bless You Terry.