We were promised that nahla would arrive Tuesday or Wednesday. We received nahla on Friday Night. The weather was definitely a problem. However, with an animal stress takes affect after 4days. It took us three days to get nahla, back to eating and drinking properly. Although we regret this situation, we would use this service provider again, in the hopes that we could see a more timely fashion, to avoid the stressful ride for Nahla. Thank You!