I do not know how often shippers take on a job where they are picking up a motorbike take it from one State to another and the owner of the motorbike is totally out of the country, but this is exactly what these shippers did. I am in New Zealand, I needed to have my bike picked up from Fairfax Virginia to be moved to my storage facility in Milwaukee. Nothing was a problem with Jay. I received a email straight after accepting Ztrans bid to transport my bike. I phoned Jay just to say hello and let him know I was in New Zealand, that I required my bike to be picked up from Bubba's Custom Cars then taken to my storage. No problem! Up against snow storms and all Jay got my bike there in top condition. Jay phoned me 5am NZ time to say he was at the storage facitly and he had taken a photo of the bike to show it had arrived safe and sound. You made my day. Kiwi's often ship their bikes to States to ride on holiday and I shall be passing the word how great Uship is with people like Ztrans as part of their group. Awesome!!!!!