My grandmother passed away in December and left me an antique china cabinet that is extremely precious to me. Because of the nature of my shipping need, time didn't matter to me, but rather safety and price were more essential. Darlene offered an exceptionally good price, but more importantly made me feel that my cabinet would be "babied" until it reached me. She and Kenny kept their promise and delivered the cabinet in perfect condition. I would like to remind anyone interested in shipping that this is not an exact science. Darlene and Kenny are at the mercy of traffic and weather... plus this is how they make their living and they are able to offer even better prices when they can pick up more "jobs" along the way. They are good communicators and nice people. If you can be a little understanding and give them the benefit of the doubt when traffic snarls and Mother Nature don't cooperate, Darlene and Kenny will do a super job for you.