As a first time user of USHIP I was naturally bit hesitant. Having used Ebay I followed the same criteria and understood USHIP would look out for my best interests. Having completed a shipment I could not be happier. I was having a Suzuki 1500 shipped from Kansas to a friends place in New Hampshire. I am in Canada so I had to arrange as a third party. Through USHIP, ZTRANS provided the winning bid and handled all contacts on both ends and kept me well informed. I would not hesitate to use or recommend USHIP or ZTRANS for any shipments.