The dining room table I had shipped was made by my brother, who recently passed away. Needless to say, it has great sentimental value to me and it's a beautifully crafted table. My brother lived in Michigan, I live in Colorado. I was not able to be in Michigan when the table and chairs needed to be picked up. Cardinal517 was willing coordinate a pick up time with those who were holding an estate sale at my brother's home in my absence. When the delivery was to be made, coincidentally, I was out of town. He graciously worked with my friend who received the delivery. All the while, I had to trust someone I had never met with something that is dear to me. Cardinal517 made me feel very comfortable. They exhibited a lot of integrity and patience. The table and chairs arrived without a scratch. I completely recommend this service. Thank you!!!