I am glad I happened to stumble upon Uship to ship our new puppy to us. All of the other pet transporters were too expensive for me, and I needed to get my puppy to me before Christmas and was not able to make the drive myself. Uship left messages for me over the phone, email and sms during my transaction with them. They give providers the ability to gain customers by letting them put a complete bio up and they let their customers rate them. I would use Uship again.