After booking my transport with another hauler and having to cancel because they were not only not communicating but couldn't pick up horse after 5 days of excuses, I lucked into a bid from Bob & Becky. My lucky day.... Becky called less than 5 minutes after I accepted their bid, were in constant contact with both myself and the seller. Felt very secure with their hauling Hershey after a rocky start with getting him out of PA and into IL. Can't say enough great things about them. Everything was perfect, they are a professional service from start to finish. Want a great haul... Use bighoofs.