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"UShip needs improved!"

shipping from Billings, Montana Olympia, Washington for $800.00

10/27/2010
$800.00
Billings, Montana
Olympia, Washington
863 mi.

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I probably will not use UShip again. I had some farm equipment shipped from Montana to Washington state and found the UShip experience totally frustrating. The shipper did well and I was happy with him and his service. I do not like the extremes USip goes to in order to prevent communication between the provider and the user until Uship gets their fee. I had things I wanted to speak to the provider about but could not until I accepted his bid. Being able to talk to the provider in person would be a much better way to decide if this is a good match. Then when I asked the provider a question in the box provided, I could not believe it when they said my message would be flagged if I referred to the deposit as a UShip fee! How childish is that! It is exactly a UShip fee and I doubt you are fooling anyone by implying that it is not. The other thing I find interesting is UShip's disclaimer regarding liability for anything, and insisting that USip is not acting as a freight broker. Since UShip's services involve a fee for booking the shipping, and Uship is a for profit business I'm quite sure a court of law would view things differntly. I would not expect USip to publish this, but if they do maybe they have more integrity than I think. Dan Rees

- Dan R.
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