I was surprised how easy it really was after creating a login and password, then providing the info. that the service providers need to calculate the charges. The service works much like other online auction sites with the exception of the phone notices, which are a nice touch, that keep you aware that there has been a bid made. You can then log in and ask any questions to the the bid provider and view a feedback profile of their prior transactons. All-in-all a pretty nice way to ship large and small items from the comfort of your home.