This was my first time using this service. I was a little nervous after reading a few bad stories online. It is scary to trust thousands of dollars in goods with a total stranger driving away. We were moving delicate appliances also. We ended up going with the first bid we got, though we received plenty. Many responses struck me as professional, capable and ready to do the job. We chose Jeff and made arrangements for moving day. He communicated clearly with us prior to the day, and also the morning of. He arrived right on time and even waited 20 min. for us to be ready to move. They securely positioned all of our items, let us know their condition and created an inventory. They stayed in communication and delivered exactly as promised with zero help required from us, despite the items being very difficult to move. We used the extended listing services of "urgent" and upgraded and I was glad I did. I would absolutely use this service again. We had reserved a rental truck and were going to do this ourselves. The price we got for the job was SUPER affordable, nearly the same price as the rental truck, plus no gas, no liability, no heavy lifting, no worries. I could not be more pleased with this experience and would Absolutely use Jeffrey C. Frame and UShip again in the future, without hesitation.