When I submitted my shipment request, I received several bids within a couple of days, but saw that the bidders had only a handful of reviews. These reviews were positive, but I didn't want to accept their offers until I had a chance to compare reviews with others.
Several days later, Alex with Rising Star Transportation submitted a bid on my shipment, which we lower than the other bids I had received. When I checked out the reviews he had received, I saw quite a large number of positive review. Our terms matched and I accepted his bid.
I live on the west coast, and still had my rowing shell in storage with a friend on the east coast, so I was quite pleased by a call from my friend, describing how efficiently and carefully Alex handled the pickup and loading of my rowing shell.
Alex suggested that we communicate during the cross-country trip through text messaging, and this turned out to be quite convenient. He was good-natured and responsive throughout the trip.
I had expected to need to transfer the rowing shell to the roof rack on my car, given that my street isn't very big, and Alex was driving an 18 wheeler. But, texting me while I was still at work, Alex said he should be able to deliver the rowing shell directly to my house, and that he would just wait there for me, if so.
I arrived home to find Alex ready to move my rowing shell to its final destination, and he did so with confidence and ease.