I had an excellent experience with this shipper. I had my daughters pony shipped from Lousianna to Colorado and i was totally satisfied. He is organized and friendly. He is knowledgeable about horses. He was great with communication, i always knew where my pony was in transport. This shipper took excellent care of my pony. Very easy to get in touch with and always returns phone calls. He even called to check on my pony a few days after delivery, which was very impressive. Excellent shipper. Would highly recommend!