This has been by far my best experience with a shipper. I had a bad experience with a shipper that showed up to pick up my merchandise, refused to pick it up and then never contacted me. However this shipper was the opposite. He not only spoke to us but to the person who I purchased the merchandise from. He kept me updated throuhout his travel as to his current location. Now I'm happy I found a company I can trust. Not only was he professional but also friendly. This gives hopes for new companies with low feedbacks but dedicated and trustworthy people. He will be my first contact for all future deliveries. This has restored my confidence in the selection USHIP provides.