We were very concerned how to get our son moved from Washington, D.C. back to Texas. Time and expense was an issue, as we were leaving on vacation. Our son was not at all sure what to do on his end. We put in bids on Uship and found some very high. Also we weren't sure exactly what our son had to ship and when we should ship it. Bill worked with up with several revisions, and then accommodated our shipment at the last minute with an affordable price. He then helped our 23 year old move his stuff out, which as parents was so appreciated. Our shipment arrived even earlier than scheduled which helped as well.