I was having a dining room table and chairs delivered to Milwaukee from just outside of Cleveland. The whole experience went very smoothly. Except, when our deliverers, BGW47 got into town early, they called to see if I would like the table delivered that night, instead of waiting til the next morning, which I thought was sweet as they knew I was excited to get it. I was downtown and would need a few minutes to get home. They said "no problem, we'll just eat a bite and by that time, you will be home," again showing their courtesy and ability to please. My husband and I rushed home and moved our old table up to the attic to make room for the new one. We came back down to wait for the delivery, and saw red lights flashing outside our window. Apparently, one of our neighbors had seen a van sitting outside our house and called the police about a "suspicious vehicle". I had to go out and clear the whole thing up, but again, BGW was polite and dealt with everything very professionally. They were a great company to work with.