You know, after the original pickup date was changed due to a leg issue in my horse that prevented his travel, and since the original bid was for that particular date, I fully expected that I would have to re-list my horse's shipment. I was pleasantly surprised that the shipper honored the original bid and was very willing to work with me to pick up and deliver my horse. She's professional and truly experienced in working with/delivering horses. Even though I had to wait the extra week, it was well worth the time and the cost. Thank you Tracie. If I have to ship again, you will be the first on my list!