This was my first time using uShip and it was to deliver my first new ski boat. I had spent a lot of time finding the boat and spent a lot of money, so the stakes were high as far as I was concerned. The process of setting up the shipment request was easy and I didn't actually utilize all of the features that were available to specify my requirements. Speaking of requirements, twice during the bid process, I had to change my requirements and I found this very easy to do on the site. I rapidly received several highly competitive bids and really liked being able to check out the vendor's profiles ( history, insurance, rating, etc) before accepting the bid. Once I accepted the bid, I was given clear instructions on how to proceed and I thought the uShip commission was very fair. My experience with the actual shipper exceeded my expectations. My overall experience with uShip has left me with zero fear of ever having anything shipped safeley and fairly to me again.