Shipped drop leaf table and chairs from Phoenix to Pittsburgh. Pick up done on time on a Saturday morning. Did not know help would be needed, but all went well. ; Items arrived Monday evening. One chair scratched and one gouged. Santiago handled issue very professionally. ; Communicated consistently and followed through on what he said. ; He should have done a better job in wrapping the furniture, especailly with the way it was packed. I chose to go with a less expensive shipment, so all in all worth the money. He was over $200 cheaper than the next best bid. Damage can be repaired and I know it could have been much worse, even with a more expensive mover. I got everything in a very short time, with little issue and Santiago was a pleasure to work with. ; He is a nice and well mannered young man. I would use him again especially for items not as succeptible to damage.