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"Misleading "Deposit", Questions and Answers"

shipping from Sandy, Utah Manhattan Beach, California for $675.24

3/23/2010
$675.24
Sandy, Utah
Manhattan Beach, California
695 mi.

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One suggestion that we have is to make to Uship is that it should be clearer to the person accepting the bid that the "deposit" that Uship charges is NOT going to the shipper. This was not clear from the webpage on which the deposit is charged. This causes a misperception about how much the shipper is making on the shipment since the deposit seems to count towards the shipper's bid. It is fine if uship charges this, but it would be good to know what the shipper is actually making. Another suggestion is that when one goes into his shipment and sees the questions and answers, the webpage should indicate from whom the questions came to make it easier to narrow down what one wants to see. Other than the above, the experience was painless and easy. Thanks, Shaun

- Shaun R.
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