They picked the UTV up on time. Promised delivery on Feb 2-3, actually made it on Feb 11th. He was a little hard to get in touch with. Phone went to voice mail most of the time. Come to find out he won at least one another bid and it took them out of the way which added about 7 days to the agreed upon delivery date. Driver was a really nice guy and I think took care of my UTV. It was a really good price, $650 compared to some of the $2,000 bids I got. I would use them again but, I really think it would help him to be a little more up front about the actual time of delivery. Seems trustworthy to ship with, just needs to communicate better.