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"Nice marketplace--UI is really tough"

shipping from Alexandria, Virginia Austin, Texas for $600.00

Alexandria, Virginia
Austin, Texas
1517 mi.

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Guys: You've done a great job with the marketplace notion of this site and I'm excited that you'll be getting some investment soon because the User Experience is in sore need of an upgrade. I was so confused during the bidding process about the messaging that I had with each shipper that was bidding. For example, I couldn't see any of the emails I had sent, only a long list of non-threaded messages received all shippers without a copy of the original message I had sent, so a reply like "Yes" did nothing for me as I had no context what the shipper was answering. I know that there was an option to copy myself, but I didn't see that at first, and it was still confusing. I also got confused and ended up paying more due to the "buy it now" option (I know it's not "buy it now")...even though people had bidded below that price, my shipper was able to pick up the higher price that I had originally set. Likely my fault for not fully understanding it, but usable sites generally don't require a lot of reading. Again, great job with the site, looking forward to the coming UI refresh! Keep Austin Weird!

- Matt R.
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