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"Great move - careful witht the deposit"

shipping from San Francisco, California San Francisco, California for $335.00

San Francisco, California
San Francisco, California
4 mi.

  • 153
  • 98%
  • 157
  • 4

The movers Steve and Billy did an excellent job moving our furniture quickly and carefully. The weather was pretty bad and there were a lot of stairs, but they didn't complain. One word of caution - make sure that you clarify with the service provider the details of deposits. I made a $40 deposit through Uship when I booked and then I made a $50 deposit directly to the service provider. After the move, I was told that the $40 deposit was my payment to Uship and didn't count towards my remaining balance owed. This is not correct - the deposit you make through Uship is credited to the account of the service provider and is applied towards your balance. The service provider and I argued over this point after the move, but I received confirmation from Uship that the initial deposit should be applied towards my balance, and the service provider wrote me back to apologize for the misunderstanding. I was very happy with the actual move, and since the misunderstanding was resolved with regards to the deposit, I feel very comfortable recommending them to anyone.

- Timothy G.
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