I was a bit nervous entrusting my 18th century sea captain's chest to uship, but the chance of saving hundreds of $$$ over shipping with UPS made it very appealing. I took a chance as this was my first time with uship..and I was very pleased with the results. My shipper was a one-man operation by the name of Earl Moon. Being able to deal with just one guy was great--every time we spoke on the phone he remembered who I was and what I was shipping. No runaround, no ripoffs, no hassle. It just took longer, as a solo trucker like Earl needs to schedule his runs efficiently, which means lots of side trips and detours en route. But he got here, and my item was safe and sound. He even helped me lug the 150+ pound box up the stairs to my second floor apt., so what's not to like? I recommend uship, but, that said, I have read the negative feedback that's out there too. One has to be careful--but it's great that uship has ebay-like feedback, so I feel that one can book their shipment with confidence.