We won an item at a government auction and after the EUC paperwork was approved there was a very small window to pick up the item. Our service provider, Earl Moon, went to pick up the item on the designated day and the military told him he would have to come back which meant Earl had to overnight in Oklahoma City which probably impacted his schedule down the line. But rather than continue on (which he would have been entitled to do so) he stayed overnight and paid out of his own pocket to do so without ever mentioning his extra costs. He merely said that there had been a slight delay with the military scheduling. (Don't worry folks, when we eventually figured out what had happened we took care of him!).
Before booking the shipping with USAshipping4less we had noticed a few negative and neutral remarks about his punctuality, but everyone had mentioned he cared and worked hard. Well, it's people like us that impact his timeframe but he didn't give up on us even though it might put his other ratings at risk. Earl Moon of USAshipping4less went way above the call of duty to take care of our shipment not just at pickup but at delivery. Things may not have gone perfectly but we wanted to thank Earl and Uship for another great experience! We'd recommend both to anyone.