We were shipping a very small load - just a TV and dresser. Our shipper treated us like we were paying for an entire truck load. The msolutions person could not have been more helpful. He had another customer change an order on his trip, affecting his schedule, but he still accommodated us without a misstep. He made his pick-up right on schedule and arrived ahead of schedule at our home 2000 miles away. Our two pieces were carefully wrapped and delivered intact. He moved the items into our home right where they needed to be. He was friendly and courteous. Service of this kind makes me look forward to using UShip again in the future.