This was my first experience with uship. I recommend Paula Moore . They picked up the motorized wheelchair near Cleveland, Ohio, called me as soon as they left the mans house where they had picked it up. They told me approximately what day they would be in North Dakota, gave me 2 choices as to where they could meet me to deliver. Kept in touch along the way by email to my cellphone. They gave very clear instructions where to meet and what time.Paula and Jay were very helpful and sincere people, they even told me that if I couldn't get the chair back together when I got back to Canada to call and Jay would try to help over the phone. I recommend their services to anyone, and will sure use them again if I have anything that needs to be delivered.I saved a lot of money using the bid process on Uship.It was a VERY positive experience.