I was left in a bind when the seller of my craftmatic bed said she was leaving for Fla. for 6 months in 6 days.The pickup was in a basement and at an elderly ladies home in a Chicago suberb. I am in N.C. After accepting my bid on USHIP my worries were no more. I was informed of the progress of the delivery at intervals. It was delivered to my storeage by a very nice gentleman,who made sure it was secured. Thanks so much from this disabled grandmother!