I recently bought a small yacht on ebay as a side project to renovate. At around 7000 lbs, nearly 30ft in length, 13ft tall on the trailer and 10ft wide, it was not something I was going to just hook onto and pull the 350 miles home with my toyota 4-runner. I needed help. After much searching, I came upon a site called Uship.
With only a day and a half to go before my deadline of picking the boat up, I was starting to panic. Within 3 hrs of signing up with Uship and listing my shipment, I had a done deal. I thought that was a pretty good experience in itself, but it only gets better from there.
I made the trip to meet the transport people as well as the boat seller at the pick up site. The trailer was at a boat yard where it had just been serviced with new springs, shackles, hubs etc. As it turns out, they did service one axle, but somehow overlooked the rest.
We made it about 40 miles before the first breakdown when the blowout happened and the spring shackle that holds the axle in place just crumbled and broke. As I stood there on the side of the highway in the rain there was only hopelessnes in my mind. I expected the transport people to unhook and tell me to give them a call if/when the boat was once again towable.
He then looked at me, and perhaps seeing the despair in my eyes, simply told me that it was going to be ok. He said, "we're gonna to do this."
It was supposed to just be a quick 1 day trip on Thursday, but we didn't make it back till Saturday night. I am sure they had other jobs they could have taken, but they stuck with me. A hub was the next breakdown.
All in all, I bought all of the needed parts, then paid them an extra $100 over the original transport price, but that $100 is priceless to me. They even treated my family and I to dinner. That was when I realizd that I didn't hire a company, I hired real people.