I was working on a budget to transport my boat and had a bid out where a couple of people came close to but their time frame was off. Kaz accepted my bid and was able to pick up my boat within a couple of days of the bid acceptance. The boat was in the water in Lake George and was going to be launched in Chicago. Kaz was in touch with the marina in Lake George. He would have been ready to pick-up the boat later at night but the marina manager said he needed to be there. So, they agreed to meet at 8am the next morning. It cost Kaz an extra hotel night but, as he said, that is part of the job. The next morning, the manager did not show up! So, Kaz and his helper John found a way with some helpers at the marina to get my boat on his trailer. Most transporter would have called me and complained but not Kaz, he rally some people around and load up my boat and at 9:15am he called me to report that he was on his way! That's service. He then kept in touch with me all the way and was on time the next morning to launch my boat in its new home. Kaz is very personable and had done a great job for me. Whenever I have something else to transport, he will be my first and only choice. He deserves 5 stars for his service. I would recommend him highly!