I simply needed to move 4 treadmills 55 miles down the New Jersey Turnpike to Philadelphia. The weigh about 250lbs each and can fit in a cargo van. After getting a few rediculous quotes, I was offered a reasonable one by Staffordcan but they only had one feedback. However the communication process through Uship went well so I decided to give them a chance.
I must say, it was by far, the best experience I have had with a shipping company. I have been shipping since 2007, so while I am not a cagey veteran of the shipping world, I am not a neophyte either. And in my experience, every shipping company does one of three things on the majority of all shipments:
1. The change the quote.
2. The change the dates.
3. The add some rediculous charge without telling you.
Staffordcan communicated on time, got my paperwork out on time, picked up on time, delivered on time, and never once changed the price. The people who delivered it treated my treadmills like they were works of art. He even taped up a box that was a little ragged.
I was literally stunned by the service. I was so pleased I bought them lunch because I felt as though I got service I didn't pay for. How many times do you feel like that?
My only hope is that this small company continues to offer this service while it grows. Hard working people who do good work for a fair price deserve our business. Based on my experience witht them, Staffordcan deserves the opportunity to succeed or fail based on the service it offers future customers.
I wish them the best of luck. And thanks to Uship for hooking me up with them. It was the perfect solution, with tremendous service at a fair price.