My 1st experience with Uship was to move an unpackaged hot tub/spa from RI to FL. The unit was picked up and loaded by the carrier, it was handled with care and the driver alerted me prior to arrival in FL so I could coordinate with a towing service to unload it at my home. I saved over $1,000 and it shoulded up on time with no damage despite the fact that it was not packaged. Great experience. Usip is now the first place I go for shipments.