I always put off bidding for appliances since I had no way to ship them. Finally,I had a great deal on a Subzero but needed a shipping company again! I posted it on uship- read about 5 to 6 bids/details. Asked questions and read reviews. I liked Gene's quick responses - never seemed bothered about my many questions. I was anxious about the whole thing, considering the money I was spending on the Subzero. Once I spoke with him, he re assured me of his experience and I read a few feedbacks and everything felt right. Once I booked the job, he kept up good communication with me and was very easy to work with. I'm glad I went with Eastern State. I would tell anyone in a similar situation, just try this company.