when i contacted uship i was not sure if i should use the company. now that my product arrived i will definately use the service again. the item i booked was a new scooter. the item arrived with scratches and would not start. it cost me approx $250 to get the bike runnning.( bike should have been on a charge or serviced?) NY robbery prices. spoke to seller, bike shop and got no good responses.this is what happenes when you buy out of state and do not view your property.