My boyfriend and I unexpectedly moved to Texas in the first week of January '09, we left Butter with one of my boyfriends friends and sent food for her regularly. Throughout the time we were under the impression she was doing good, behaving etc. Once Proudleo went to pick her up, she ridiculously malnurited and skinny. The shipper took excellent care of her and got her looking much better in a matter of a couple of days. I love Uship and their well qualified service provider(s). And I saved a lot of money too =) compared to other shipping agencies or flying.