Only the shelves (+ removable parts) and the base of the entertainment center. They took down two doors and stored the top half, which was too big, in the hallway (my apartment is the only one on this level thus it is not blocking anyone). They put back on the doors, cleaned up and demonstrated how to take apart the top half into three pieces. They could not do it because a drill was needed (neither of us had one). I attempted with the screwdriver but was unsuccessful. They offered to stay all night to take it apart but it would have been a futile attempt. The reason my feedback is so positive despite the dilemna I am currently in is that they delivered TWO days earlier than expected, maintained communication and delivered after 11pm just to ensure that I got my product.