My father gave me his mother's grandfather clock and some of her silver. It was very important to me that it arrive safely. In his bid, John asked me specific questions about the clock so that I knew he had experience with them. He then told me that he has been in the antique business for years. I was confident that he would take good care of my things. When John picked up the items, my father so enjoyed talking with him. He's a very helpful and interesting man, and provided me with excellent service. I am so happy with the Uship site.