Shipped a mini truck from Colorado to Washington. Price was good and Transporter was personable. His equipment was OK, but the Truck needed to be replaced... as he commented, "she's a bit tired". Sure as shootin', his tranny gave up the ghost half way there. So... instead of 3 days, it took about 12 days. Fortunately, my customer could wait. This was not mission critical. All ended well. It was a bit unnerving when the transporter missed the deadlines with sparse communications. They say that talk is cheap... but this is one of those cases where sometimes it's invaluable... especially for sanity maintenance!