UShip was used for the first time. I have heard horror stories from people about shipping problems and have always been reluctant to use a service like this. I usually choose to do my own shipping, but due to time and distance, I was forced to find an alternative. I placed an ad with Uship and within minutes began getting quotes. I contacted a shipper via Email in reference to a quote he had left. I was immediately "RED FLAGGED". Well, Uship and I, got off on the wrong foot, I sent them an Email in reference to my dissatisfaction. I was given an extremely nice reply by Meghan. I was told, in a nice roundabout way, "Hey stupid, read the user agreement!" I realized it was basically my fault for the "RED FLAG". After receiving the email and actually reading the agreement, it made sense to me. The rest of my experience was very positive. I can guarantee that if another shipping issue arises, I will definitely use UShip again. It's fast and very easy to book a shipment, (make sure to read the instructions). Thanks UShip, I highly recommend your services.