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"Shipping my Sailboat"

shipping from Wichita, Kansas Aransas Pass, Texas for $750.00

9/21/2008
$750.00
Wichita, Kansas
Aransas Pass, Texas
777 mi.

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uShip did a great job matching me up with a shipper. I received many bids and found one who was a good one. I do have a bone of contention to pick, however. It was probably my fault for not reading the several hundred lines of fine print in the user agreement. I understood from the website that uShip was free, so naturally I thought "free". Sounded like to me that the shippers paid any fees for using uShip. Then when, and only when, I got ready to pay for the shipment, I was told there was a fee, part of a "matching deposit" or some complicated scale. uShip meeds to make their prospective customers know clearly up-front, that there is a fee, and make it simple guys! Not this % up to this, % up to that, % here, % there! Also, let the shippers know. Mine did not know he was supposed to get the matching deposit credited to his account. He said he had never received anything but money from the customer. Perhaps he did and did not know about it. Please continue to provide good service, but keep it simple!

- Robin W.