We needed to have 2 recliners shipped from California to Dallas. These had belonged to my husband's parents who were recently deceased. Needless to say, we were very concerned about the care, and timing in shipping. Todd was so courteous and professional. The pickup and delivery was right on time, he wrapped the chairs so there was no damage at all, and overall it was a very pleasing experience. We were new to uShip and will definitely recommend this service!! Thanks!