The first shipper that I chose to do my delivery got stuck in St. Louis in the floods the day before he was to do the pick-up. It was a good thing I emailed him to confirm that everything was on schedule because I think if I hadn't I wouldn't have know the pick-up wasn't going to happen. I think he is a good service provider because all of his feedback is positive, but he ran into some bad luck and he should have contacted me. The shipper I ended up using was great, on time, friendly and kept in touch. Uship made it really easy to find someone to ship our vespa from one place to another and I will use the site in the future if I need something shipped. I'll also recommend it to friends. Thanks!