I am a Military wife who relocated from palm city, FL to Jacksonville, NC. I needed my horse shipped for a reasonable price and found someone off of Uship. They were very nice and had good communication so I figured that was the first good sign. They had 3 positive comments on uship, so I figured it was a go. He picked my horse up, even though my horse was acting very hyper (not his usual self) the shipper handled it well. My horse had a lot of hay and water. My horse was picked up at 9:30am. I had good communication with him but then I got a call at 11:45pm that he had broke down. I knew it wasnt his fault, so I didnt get mad, just concerned for the horses. He called me back right away in the morning when they had gotten it fixed and let me know how my horse was doing. They were on the road again! My horse managed to get about an inch and a half cut from running circles in the box stall, and he did inform me of that. My horse did arrive at 4:30pm that day. He looked beautiful. The only problem was his neck, but definitely healable. I trotted him a bit, he was sound. Took his temperature the next day, and it was normal. He has been doing great besides freaking out with the 200 acre farm hes at! Its so much for him to look at. All in all the shipper was very polite, and kept in wonderful contact. I dont have anything bad to say about him, very nice man.